Knowing what you need and knowing what you have is not always a given in every organisation.  The very first questions that the management may ask themselves are:  1 Do we have correct, accurate information to make the right business decisions? Ensure your data is reliable and accessible so decisions are based on facts, not…

For every project, whether it is an ERP implementation, data migration or skills improvement, the project scope is vitally important. The benefit of having clarity for all parties involved helps focussing on the right tasks without deviation. Each project will have tasks allocated to the skilled resources and the milestones to compare the progress against…

Investing in ERP solutions or new business processes without investing in your staff team has led in many cases to disappointing results. Developing the right training programme supports not only the success of the business but also the morale among your staff team.  Workshops and facilitation sessions are a great way to quickly understand the…

<- Back to Services The handling of stock, warehousing, location management is in many companies a crucial part of their business. Knowing what you have and where it is speeds up the process of handling the materials. Especially where demand planning (MRP) and detailed Supply Chain Management (SCM) are required. These functions will not work…

Setting up a structured way to communicate with your customers improves the relationship between your staff and your customers. Many industries still prefer a ‘personal connection’ over ‘digital-only’ services. Whether your team use a stand-alone or an integrated CRM solution, all working within the same manor will be a great contribution to success. Committing to…

Mapping out the Standard Operating Procedures with flow-charts and detailed documentation supports the business greatly. Especially where there is a high turn-over of staff, the knowledge is easier shared through proper documentation.  Depending on the type of business, industry standards, volumes or legal requirements, the documentation may need to be audited and reviewed regularly.  Lead-to-Cash…

There are multiple methodologies, like LEAN, KAIZEN or TOC to optimise the processes and operations on the production floor or for your organisation as a whole. Van der Velden Ltd have experience in applying the right methodology for your business at the right time. Companies evolve, and once the first phase is delivered, there may…

Converting the customer’s requirements and challenges into practical and workable processes within either the existing, amended or new software solutions is key.  Understanding the estimated volumes of master data and transactions are crucial to be able to identify and prioritise what needs to be automated and to what detail.  Therefore, each business requires a unique…

With over 30 years of experience in ERP implementation, Rob has a wealth of knowledge on business processes, reporting, KPIs and data management. Having delivered projects on MS Dynamics, Sage and Oracle NetSuite gives a very generic knowledge of the different platforms that your company may use. <- Back to Services